RecoveryBooking, LLC
Privacy Policy
Date of last revision: June 15, 2018

Who We Are?

The name of our company is RecoveryBooking, LLC, and we’re a company located in Colorado, in the United States that provides a platform for reserving serviced sober living homes. Providers of sober living accommodations list and advertise on our platform, and individuals can reserve those accommodations.

What Is This?

This is a privacy policy and the reason we have it is to tell you how we collect, manage, store, and use your information.

Just so we’re clear, whenever we say “we,” “us,” “our,” or “ourselves”, we’re talking about RecoveryBooking, LLC and whenever we say “you” or “your,” we’re talking about the person or business who has decided to use our services. And since we do a lot of different stuff, when we talk about our services, we mean any of our websites or apps; or any features, products, graphics, text, images, photos, audio, video, or similar things we use.

Why Are We Showing You This?

We value and respect your privacy. That is why we strive to only use your information when we think that doing so improves your experience in using our services. If you feel that we could improve in this mission in any way, or if you have a complaint or concern, please let us know by sending us your feedback to the following email address: help@recoverybooking.com.

Our goal is to be as transparent and open about our use of information and data as possible, so that our users can benefit from both the way they provide information and how we use it.

This privacy policy should be read along with our Terms of Use, posted at https://www.recoverybooking.com/terms. That’s another big part of what we do, so please review it and follow its process for questions or concerns about what it says there.

Information Collection and Use

In using the services, you may be asked to provide us a variety of information– some of which can personally identify you and some that cannot. We may collect, store, and share this personal information with third parties, but only in the ways we explain in this policy. Here’s how we do it and why we do it:

  1. Personally Identifiable Information: How we collect it.

    Personally identifiable information is data that can be used to contact or identify a single person. Examples include your name, you phone number, your email, your address, and your IP address. We collect this kind of information in the following ways:

    • Information you give us: From the information you provide us, we collect your name, screen name, email, phone number, mailing address, and if you are listing a property on our website for rental, the address and details of that property.
      • If you are making a booking or listing a property on behalf of another person or entity, you are confirming that you have that person’s express permission to perform those actions, and that person has reviewed and accepted the terms set forth here.
      • You can also upload photographs to our Services. If you are listing a property, all photographs will be made public—through our Services and through third-party services to promote our Services—for the purpose of displaying your property. If you set up an account, you are permitted to upload a photograph for your profile. If you post comments, reviews, or other public discussion through our Services, your photograph will be displayed publicly there, unless you post such comments or reviews anonymously. By providing photographs, you grant us a perpetual, irrevocable, transferrable, worldwide, fully-paid right and license for the above use.
    • Information we obtain: From visiting our website, we also obtain your IP address, the browser you’re using, and your language settings. If you log in using a third-party log-in, like Facebook, Google, or Twitter, those entities may share personal information with us under their privacy policies. Please review those services’ privacy policies. Where a dispute or concern arises, people or entities using our Services may provide us additional
    • We use Cookies to track information through your use of the services to be used to operate our website, analyze traffic, and for advertisement purposes.
  2. Personally Identifiable Information: How we use it.

    We use your information in the following ways:

    • Maintain a user account for you to save personal settings, reservation information and history, and photographs
    • Contact you via email, relating to Service changes and alerts, notifications, market research requests, or reminders concerning previous searches or bookings
    • Include you in our email list-serve to provide you updates on our services and things we offer
    • Include you in our referral program, if you choose to be included
    • Provide you our services, including authenticating your identity to avoid fraudulent activity
    • From your IP address, we locate you through location-based services for the purpose of providing you more relevant listings
    • Process and complete transactions you make with us, such as payments and requests for booking accommodations
    • Improve our website performance
    • Tailor our services to your needs and the way you use our services
  3. Who We Share Your Information With and Why

    We share your information with third parties in the following ways and for the following purposes:

    1. When booking a property, we will share your personally-identifiable information to the home owner, manager, or other person or entity listing accommodations on our website, to permit them to contact you to complete your reservation. We are not affiliated with, nor do we control or investigate, these individuals or entities.
    2. When listing a property, we provide your information publicly through our website to permit viewing of that property and to facilitate contact should potential renters have questions for you.
    3. When you post a review of a property or rate another review, we will share that review or rating. If you attached your name or screen name to the review or rating, we will include that (along with your profile picture) with the review or rating. These reviews will be posted on our website and may be shared by us through social media, other related websites, and through other sources for marketing or advertising purposes.
    4. We share your name and email address with a third-party email processor, currently MailChimp, to distribute our mailing list and other Service-related communications.
    5. We share your name, address, and credit card or other payment information with a third-party payment processor, currently Stripe, to process payments.
    6. We will share all collected information to the extent necessary and as required by law or to comply with any legal obligations, including defense of our company.
  4. Information We Get From Other Places

    We also receive information from other sources, such as Facebook, Google, and Twitter. We receive that information consistent with those companies’ privacy policies. For information about their privacy policies, please visit those sites.

  5. Your Choices in What Information You Share

    We do not require you to provide any personal data to review our website or listings. Our process for collecting information begins when you sign up to post a property or to place a reservation. We will request your consent to use your data at that time. We require your personal data as part of your contract with us so we can provide you our services. We will not use your data for more than the purpose for which it was collected.

  6. Non-Personally Identifiable Information

    Non-personally identifiable information includes general details about your device and connection (including the type of computer/mobile device, operating system, web-browser or other software, language preference, and hardware); general information from the app store or referring website; the date and time of visit, call, or other use; and, internet content provider information.

  7. Non-Personally Identifiable Information: Collection and Use

    We collect your non-personally identifying information when you visit our site for the purpose of improving our Services. We may also use Google Analytics or a related service to review that information.

  8. How Long We Keep Your Information

    We will retain your Personally Identifiable Information for as long as you use our services, or until you request in writing that we delete or otherwise remove your Personally Identifiable Information.

    We will retain Non-Personally Identifiable Information as part of our historical analysis of how our services are used, until such data no longer provides any historical use.

  9. Where We Keep and Transfer Your Information

    Our business is operated in the United States and third parties with whom we share your information are as well. Our servers are located here and this is where your data and information will be stored.

    To be clear, we do not offer our services to residents of or within the European Union. If you are a citizen of another country, your information will be transferred out of your home country and into the United States. The United States might not have the same level of data protection as your country provides.

    If you would like more information about this, please email us at help@recoverybooking.com.

Protecting Your Information

  1. Keeping it Safe

    We make reasonable and commercially feasible efforts to keep your information safe. Though we are a small business, we have appropriate security measures in place to prevent your information from being accidentally lost, used, or accessed in an unauthorized way. We restrict access to your personal information to those who need to know it, are subject to contractual confidentiality obligations, and may be disciplined or terminated if they fail to meet these obligations. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

    That said, no organization or business can guarantee 100% data protection. With that in mind, we also have procedures in place to deal with any suspected data security breach. We will inform both you and any applicable authorities of a suspected data security breach, as and when required by law.

  2. Keeping it Safe

    We make reasonable and commercially feasible efforts to keep your information safe. Though we are a small business, we have appropriate security measures in place to prevent your information from being accidentally lost, used, or accessed in an unauthorized way. We restrict access to your personal information to those who need to know it, are subject to contractual confidentiality obligations, and may be disciplined or terminated if they fail to meet these obligations. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

    That said, no organization or business can guarantee 100% data protection. With that in mind, we also have procedures in place to deal with any suspected data security breach. We will inform both you and any applicable authorities of a suspected data security breach, as and when required by law.

  3. Links to Other Websites

    Our site has links to the sites, content, and services of other businesses, suppliers, advertisers, sponsors, and other third parties. Any products or services found through a link to any of these other sites are subject to separate privacy policies. We are not liable for any content provided or actions taken by such third parties.

  4. Posting Content to Our Site or Social Media

    Any content you post on this site or others, including through social media links, is likely to become publicly available and may not be fully revocable or erasable by us, because it will have become available to third parties. You can always ask us to delete information in our possession, but we cannot force anyone else to erase your information. Please be aware that you publish such information at your own risk.

  5. Do Not Track Signals

    Some technologies, such as web browsers or mobile devices, provide a setting that when turned on sends a Do Not Track (DNT) signal when browsing a website or app. There is currently no common standard for responding to DNT Signals or even in the DNT signal itself. We currently do not have any technology implemented to process DNT Signals.

  6. Use by Minors

    This website, its content, and our services are not intended for anyone under the age of 13 and we do not knowingly collect data from individuals under the age of 13. If we learn we collected such information, we delete it.

    If you are a parent and your minor child has provided us personal information, you have the right to contact us and require that we: (a) permit you to review the personal information provided, and (b) remove and delete the personal information provided. To do so, upon you contacting us, we must take reasonable steps to confirm you are the parent. You may contact us for such a request at any time at help@recoverybooking.com.

  7. Compliance with Regulators

    We regularly review our privacy policy to do our best to ensure it complies with any applicable laws. Ours is a small business, but when we receive formal written complaints, we will contact the person who made the complaint to follow up as soon as practicable. We will work with relevant regulatory authorities to resolve any complaints or concerns that we cannot resolve with our users directly.

    You also have the right to file a complaint with the supervisory authority of your home country, where available, relating to the processing of any personal data you feel may have violated local regulations.

General Information for Your Further Understanding

  1. No Unsolicited Personal Information Requests

    We will never ask you for your personal information in an unsolicited letter, call, or email. If you contact us, we will only use your personal information if necessary to fulfill your request.

  2. Changes

    Our business and the services we provide are constantly evolving. We may change our privacy policy at any time. Please review any updates. You will accept those updates by continuing to use our Services.

  3. Security

    The security of our services is important to us. We use reasonable efforts to secure any information you provide to our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee your security. As with disclosure of any information electronically, there is a risk that any information you disclose by use of the services could be collected or used by others. This could result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. You hereby waive any claims against us and agree not to hold us liable for the theft or misuse of personal information.

  4. Complaints

    We respect the rights of all of its users, regardless of location or citizenship. If you have any questions or concerns about any of these rights, or if you would like to assert any of these rights at any time, please contact us at help@recoverybooking.com.

  5. Questions about Policy

    If you have any questions about this privacy policy, contact us at help@recoverybooking.com. By accessing any of our services or content, you are affirming that you understand and agree with the terms of our Privacy Policy.

We make finding a sober home simple.
Address : United States
Email : help@recoverybooking.com
© 2018 RecoveryBooking.com, All Rights Reserved
© 2018 RecoveryBooking.com, All Rights Reserved